that DVLA is committed to ensuring that its printing work on behalf of other federal government departments isn't going to detract from delivering its Main organization and method, consistent with the advice of the Public Accounts Committee’s report of March 2023 The assessment found a transparent chance to raise DVLA’s utilisation of its printing facilities, to be able to maximise Gains to govt from this asset.
I observed the further more advancement of approaches and supply ideas aligned to an formidable lengthy-phrase organisational vision and supported by the proper experience, structures and governance, will allow DVLA for making a move adjust into the solutions it delivers.
Optimistic feedback on this technique continues to be obtained from both equally events. DfT earning quite a few asks of DVLA beyond the organization scheduling method has Traditionally resulted in an absence of cross departmental prioritization of asks and an unclear place for DVLA.
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The evaluate read within the Division’s ICA who, while recognising the excellent function DVLA experienced undertaken to lessen the quantity of grievances arising from the pandemic, expressed concern that when upholding a case referred to them, DVLA were being often sluggish in utilizing their suggestions and occasionally disregarded them altogether.
DVLA Board to assist and scrutinise progress against, an bold and productive effectiveness method for DVLA’s whole Price base (which includes The real key performance drivers and pressures, and in-depth expenditures and Positive aspects) in keeping with the long-phrase vision set out in its corporate method and in readiness for another paying out evaluation.
This perform have to consist of a method and accelerated shipping and delivery programs for modernising digital providers, a strategy to totally harness the likely and deal with the challenges of DVLA’s facts property, an efficiency method that focusses on client value, and a workforce technique to make sure the organisation can provide.
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that DVLA is usually a Internet contributor to federal government by advantage of marketing personalised registrations and cherished transfers and concluded that there's prospective for DVLA to sustainably increase this cash flow